Control your surveys, users, and data in one secure workspace.

Q: Can I still access the legacy Enquete platform and my existing survey data?

Yes. Existing customers can continue accessing the legacy Enquete platform without losing any historical data. All previously created surveys, responses, and exports remain available. A direct link to the legacy login page is provided for uninterrupted business continuity.

Q: Why can’t I log in to my Enquete account?

Login issues are typically caused by an incorrect email/password, an unverified email address, or attempting to log in to the wrong platform (legacy vs. new). If your email is not verified, a “Verify Email” option appears after a failed login attempt so you can confirm your email and activate access. Enterprise users using SSO should follow their organization’s identity provider process.

Q: I can't find my survey / my survey has disappeared. What should I do?

In most cases, the survey was created under a different email address, workspace, or account. Confirm you’re logged into the correct account and organization, and that you’re using the correct platform (legacy vs. new). If you still can’t locate it, contact support for account recovery assistance.

Q: I’ve forgotten my password. How do I reset it?

Use the “Forgot Password” option on the login page. A secure password reset link will be sent to your registered email address. For enterprise accounts using SSO, password changes are managed through your identity provider.

Q: How do I delete my Enquete account?

Log in, go to Account Settings, and select “Delete Account.” Please note that deleting your account permanently removes all surveys and response data. Enterprise customers should contact support first if they have retention or compliance requirements.

Q: Are surveys created in Enquete.com anonymous?

Yes. Surveys are anonymous by default as long as you do not collect identifying information (such as name, email address, phone number, or employee ID) in the survey. Anonymity can change if you send surveys via personalized email invitations or enable response tracking, where responses may be linked to recipients for analytics and follow-up workflows.

Q: Can I show different questions based on how respondents reply?

Yes. Enquete supports survey logic (skip logic and branching), allowing respondents to follow different paths based on their answers. This helps personalize surveys, reduce completion time, and improve response quality.

Q: How do I identify individual respondents?

You can identify respondents by asking for their name/email directly in the survey, or by sending personalized email invitations via Enquete’s email campaign manager. When using email invitations, responses can be linked to recipient email addresses in the individual responses section.

Q: How do I create multilingual surveys?

Create your master survey, duplicate it, and change the survey language in Settings. System messages (such as buttons and default labels) are translated automatically. Your custom questions and answer options must be translated manually to match each language version.

Q: Do you store incomplete survey responses?

Yes. If a respondent leaves before completing the survey, any completed pages are saved as a partial response (depending on your survey pagination). You can filter completed vs. incomplete responses in your reports and exports.

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Teams

Feedback Management Built for Teams

Whether you’re a small team or a multi-branch enterprise, Enquete makes it easy to manage feedback projects, user roles, and data ownership—all from a centralized admin dashboard.

With Enquete, you stay in charge of who creates, edits, and owns surveys across departments and teams. Easily assign roles, track activity, and govern survey data with enterprise-grade tools.

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Centralized Control for Your Entire Organization

Ideal for consultants, HR firms, and marketing agencies

Full administrative control over users, teams, and survey ownership
Track platform usage with detailed activity logs
Enable Single Sign-On (SSO) for maximum security and easy access

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Role-Based Access Made Simple

Customize access and permissions based on team structure and user roles.

Owner – Full rights, including subscription and billing. Can manage seats and transfer survey ownership.
Admin – Manages users, team settings, and invites new members. Can access billing information.
Editor – Manages only their own surveys and responses.

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Easily manage team access with role-based permissions tailored to your organization. Control survey ownership, invite users, and track all activity automatically for secure and efficient collaboration.

Designed for cross-department collaboration, Enquete lets every team—from Marketing to Support—run targeted surveys and act on real-time insights. Organize feedback, assign roles, and unify access with branded dashboards and secure SSO.

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Built for Cross-Department Feedback

Every team can collect insights, stay organized, and act on real-time results.

Manage product feedback surveys across locations. Assign projects to team members and analyze trends.
Track customer satisfaction per rep, region, or product. Empower each salesperson to run their own buyer feedback surveys.
Evaluate service quality, monitor happiness levels, and improve support outcomes—each segment gets their own dashboard.
Enable frictionless onboarding with SSO. Manage multiple accounts with unified access and a branded login page that builds trust and recognition.

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Take Control of Survey Ownership

Protect your data. With Enquete, your surveys and feedback never leave your organization.

Transfer, delete, archive, or reassign surveys while keeping all data safely within your organization.
Track every action taken by team members with detailed audit logs for full accountability.
Automatically download activity logs via API and monitor usage trends across departments instantly.

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Maintain full control over your surveys with secure ownership management and data protection that keeps everything within your organization. Gain full transparency with detailed audit logs that track every action, support API access, and reveal real-time usage trends.

Simplify and secure team access with Single Sign-On (SSO) using just one login for your entire organization. Strengthen security, reduce IT workload, and streamline user management—available exclusively with Enquete Enterprise plans.

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Secure Access with Single Sign-On (SSO)

Make access safe, seamless, and centralized.

One login for your whole organization
Stronger network security, fewer password resets
Reduce IT load and simplify user management
Available with Enquete Enterprise Plans

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Enquete PRO — Built for Agencies

Are you an agency helping clients gather feedback from customers, employees, or event attendees? Enquete PRO gives you the tools to power their research and deliver meaningful insights.

Set up branded workspaces for each client
Let clients run their own surveys from your platform
Provide live dashboards for immediate decision-making
Offer a complete feedback solution that drives loyalty and business growth

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Enquete PRO is built for agencies that manage feedback across multiple clients, offering branded workspaces and customizable access. Empower your clients to run their own surveys, view live dashboards, and make data-driven decisions that build loyalty and fuel growth.

All-in-One Survey & Feedback Management for Teams and Agencies

Enquete is the all-in-one feedback management platform that empowers teams and agencies to securely manage surveys, roles, and data across departments and clients.

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Experience Seamless Feedback Management Today!

Who Is Enquete.com For?

Businesses & Marketers

Measure customer satisfaction, track Net Promoter Scores (NPS), test new product ideas, and perform in-depth market research.

Educational Institutions

Conduct student feedback surveys, evaluate course effectiveness, and streamline academic research.

Healthcare Providers

Assess patient satisfaction, improve service delivery, and manage internal quality assessments.

Human Resource Teams

Run employee engagement surveys, gather 360-degree feedback, and monitor workplace satisfaction trends.

Nonprofits &
Public Services

Collect community input, monitor program impact, and report stakeholder outcomes with ease.

Government

Engage your community, strengthen trust, and shape better policies by gathering insights from residents, constituents, and employees—all while keeping sensitive data secure.

“I rely on Enquete for various survey projects—from small groups to large audiences. Its flexible data collection methods and robust analytics make it a powerful feedback tool. I also value the library of survey templates, which perfectly align with our needs.”

Evon Zeegers

Marketing Manager

See all Enquete features