Refined survey logic, optimized question design, and understandable respondent behavior

Q: Can I still access the legacy Enquete platform and my existing survey data?

Yes. Existing customers can continue accessing the legacy Enquete platform without losing any historical data. All previously created surveys, responses, and exports remain available. A direct link to the legacy login page is provided for uninterrupted business continuity.

Q: Why can’t I log in to my Enquete account?

Login issues are typically caused by an incorrect email/password, an unverified email address, or attempting to log in to the wrong platform (legacy vs. new). If your email is not verified, a “Verify Email” option appears after a failed login attempt so you can confirm your email and activate access. Enterprise users using SSO should follow their organization’s identity provider process.

Q: I can't find my survey / my survey has disappeared. What should I do?

In most cases, the survey was created under a different email address, workspace, or account. Confirm you’re logged into the correct account and organization, and that you’re using the correct platform (legacy vs. new). If you still can’t locate it, contact support for account recovery assistance.

Q: I’ve forgotten my password. How do I reset it?

Use the “Forgot Password” option on the login page. A secure password reset link will be sent to your registered email address. For enterprise accounts using SSO, password changes are managed through your identity provider.

Q: How do I delete my Enquete account?

Log in, go to Account Settings, and select “Delete Account.” Please note that deleting your account permanently removes all surveys and response data. Enterprise customers should contact support first if they have retention or compliance requirements.

Q: Are surveys created in Enquete.com anonymous?

Yes. Surveys are anonymous by default as long as you do not collect identifying information (such as name, email address, phone number, or employee ID) in the survey. Anonymity can change if you send surveys via personalized email invitations or enable response tracking, where responses may be linked to recipients for analytics and follow-up workflows.

Q: Can I show different questions based on how respondents reply?

Yes. Enquete supports survey logic (skip logic and branching), allowing respondents to follow different paths based on their answers. This helps personalize surveys, reduce completion time, and improve response quality.

Q: How do I identify individual respondents?

You can identify respondents by asking for their name/email directly in the survey, or by sending personalized email invitations via Enquete’s email campaign manager. When using email invitations, responses can be linked to recipient email addresses in the individual responses section.

Q: How do I create multilingual surveys?

Create your master survey, duplicate it, and change the survey language in Settings. System messages (such as buttons and default labels) are translated automatically. Your custom questions and answer options must be translated manually to match each language version.

Q: Do you store incomplete survey responses?

Yes. If a respondent leaves before completing the survey, any completed pages are saved as a partial response (depending on your survey pagination). You can filter completed vs. incomplete responses in your reports and exports.

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Surveys

Create Smart Surveys with Enquete.

Whether you're gathering feedback for your business, running research, or improving team engagement, Enquete gives you all the tools you need to create, distribute, and analyze surveys—fast.

Use over 100+ expert-designed templates or start from scratch. Enquete's AI-powered suggestions help you write effective questions in just a few clicks.

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Start in Seconds

Ready-to-use templates by category (Customer Feedback, Education, HR, Market Research, etc.)
Add your own questions with multiple formats: single choice, images, ratings, matrices, and more
Surveys adapt beautifully to any screen—desktop, tablet, or mobile

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Match Your Brand

Add your logo and colors
Customize fonts and styles
Create reusable themes

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Design surveys that look like an extension of your brand.

Collect feedback online or offline—Enquete supports every major channel.

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Reach Your Audience Anywhere

Share via web link, social media, or email
Embed surveys on your website or blog
Distribute via QR codes or kiosk mode
Send automated reminders to boost responses

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Understand What Matters

Visualize results with custom dashboards, charts, and word clouds
Run NPS (Net Promoter Score®) and track key performance metrics
Export data to Excel, PDF, CSV, or connect with other tools

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Make sense of your data in real-time with built-in analytics.

Perfect for customer feedback, employee engagement, and ongoing research.

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Automate & Scale

Automate recurring surveys to monitor trends and gather long-term insights.

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Trusted by Professionals

GDPR-compliant & secure cloud infrastructure
No setup fees or commitments
Fast and friendly support from real people

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From startups to enterprises, NGOs to educators—thousands rely on Enquete to make smarter decisions every day.

Create your first survey now — it’s free and takes less than a minute.

Turn responses into insights with real-time dashboards and AI.

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See why companies in 100+ industries trust Enquete.

Who Is Enquete.com For?

Businesses & Marketers

Measure customer satisfaction, track Net Promoter Scores (NPS), test new product ideas, and perform in-depth market research.

Educational Institutions

Conduct student feedback surveys, evaluate course effectiveness, and streamline academic research.

Healthcare Providers

Assess patient satisfaction, improve service delivery, and manage internal quality assessments.

Human Resource Teams

Run employee engagement surveys, gather 360-degree feedback, and monitor workplace satisfaction trends.

Nonprofits &
Public Services

Collect community input, monitor program impact, and report stakeholder outcomes with ease.

Government

Engage your community, strengthen trust, and shape better policies by gathering insights from residents, constituents, and employees—all while keeping sensitive data secure.

“I rely on Enquete for various survey projects—from small groups to large audiences. Its flexible data collection methods and robust analytics make it a powerful feedback tool. I also value the library of survey templates, which perfectly align with our needs.”

Evon Zeegers

Marketing Manager

See all Enquete features