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What Do I Have To Consider Before I Start My Research?

Q: Can I still access the legacy Enquete platform and my existing survey data?

Yes. Existing customers can continue accessing the legacy Enquete platform without losing any historical data. All previously created surveys, responses, and exports remain available. A direct link to the legacy login page is provided for uninterrupted business continuity.

Q: Why can’t I log in to my Enquete account?

Login issues are typically caused by an incorrect email/password, an unverified email address, or attempting to log in to the wrong platform (legacy vs. new). If your email is not verified, a “Verify Email” option appears after a failed login attempt so you can confirm your email and activate access. Enterprise users using SSO should follow their organization’s identity provider process.

Q: I can't find my survey / my survey has disappeared. What should I do?

In most cases, the survey was created under a different email address, workspace, or account. Confirm you’re logged into the correct account and organization, and that you’re using the correct platform (legacy vs. new). If you still can’t locate it, contact support for account recovery assistance.

Q: I’ve forgotten my password. How do I reset it?

Use the “Forgot Password” option on the login page. A secure password reset link will be sent to your registered email address. For enterprise accounts using SSO, password changes are managed through your identity provider.

Q: How do I delete my Enquete account?

Log in, go to Account Settings, and select “Delete Account.” Please note that deleting your account permanently removes all surveys and response data. Enterprise customers should contact support first if they have retention or compliance requirements.

Q: Are surveys created in Enquete.com anonymous?

Yes. Surveys are anonymous by default as long as you do not collect identifying information (such as name, email address, phone number, or employee ID) in the survey. Anonymity can change if you send surveys via personalized email invitations or enable response tracking, where responses may be linked to recipients for analytics and follow-up workflows.

Q: Can I show different questions based on how respondents reply?

Yes. Enquete supports survey logic (skip logic and branching), allowing respondents to follow different paths based on their answers. This helps personalize surveys, reduce completion time, and improve response quality.

Q: How do I identify individual respondents?

You can identify respondents by asking for their name/email directly in the survey, or by sending personalized email invitations via Enquete’s email campaign manager. When using email invitations, responses can be linked to recipient email addresses in the individual responses section.

Q: How do I create multilingual surveys?

Create your master survey, duplicate it, and change the survey language in Settings. System messages (such as buttons and default labels) are translated automatically. Your custom questions and answer options must be translated manually to match each language version.

Q: Do you store incomplete survey responses?

Yes. If a respondent leaves before completing the survey, any completed pages are saved as a partial response (depending on your survey pagination). You can filter completed vs. incomplete responses in your reports and exports.

You might have read in some books or may have been told of the best strategies to take when caring out a good research. Some if these techniques might work well in some cases and sometimes not so well. But the truth of the matter is there is no one straight rule as to how to carry out a good research. In most cases, you as the researcher have to make the decision as to what kind of strategy would be suitable for your specific research. Various strategies, as well as those found in most text books all have their pros and con. So the first thing to do is choose a reasonable approach that fits your specific research. This can and will make the difference between a good research and a bad research.

So, making a decision on the strategy and method to use at the start of your research project should be the first and foremost step to take. I personally find this checklist method helpful:

Is there a practical or theoretical significance to my research?
Will my research build upon an existing knowledge?
Do I have enough time to collect the data I need?
Do I have enough time to analyze the results of my data?
Is my research feasible? Can it be done?
Will there be enough diversity of people, events, etc to include?
Will there likely be enough response rates?
Will the research produce true findings?
Can I be objective enough to avoid any beliefs and personal value from influencing my research?
Will the privacy of those involved be respected?

If you can answer "Yes" to these questions, then you are ready to start work. I find the book “The Good Research Guide” from Martyn Denscombe also quite interesting, so go through it if you can.